Refund & Returns Policy

📌 Refund & Returns Policy –

DailyCartz.com

At DailyCartz.com, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.


✅ Returns

  • You may return items within 14 days of delivery in line with UK Consumer Contracts Regulations.

  • Items must be unused, in their original packaging, and in a resellable condition.

  • To initiate a return, please contact us at info@dailycartz.com with your order number and reason for return.


✅ Refunds

  • Once we receive your returned item, it will be inspected.

  • If approved, your refund will be processed within 5–10 working days to your original payment method.

  • Delivery charges are non-refundable, unless the item was faulty or incorrect.


✅ Exchanges

  • If you would like to exchange an item, please email info@dailycartz.com.

  • Exchanges are subject to stock availability.


✅ Faulty or Incorrect Items

  • If you receive a faulty, damaged, or incorrect item, please contact us immediately at info@dailycartz.com with your order number and photos of the product.

  • We will arrange a replacement, refund, or exchange at no extra cost.


✅ Non-Returnable Items

For hygiene and safety reasons, certain items (such as personal care products, cosmetics, or intimate goods) cannot be returned unless faulty.


✅ Shipping for Returns

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect.

  • We recommend using a tracked postal service, as we cannot be held responsible for lost return parcels.


📩 For any questions about our Refund & Returns Policy, please contact us at:
Email: info@dailycartz.com